Book by phone: (407) 479-0996
Private Pool & Hot Tub

8012 Shaker Street

Guest Rating:

Sleeps 10, 4 bedrooms, 4 bathrooms. No pets allowed.

Kissimmee, Florida 34747 United States

Enjoy the seclusion of your own private pool and spa at this peaceful waterfront cottage, which accommodates up to 10 guests between four bedrooms and a sleeper sofa. Added highlights include lovely lake views, ample living space, and a fully equipped kitchen with a frozen concoction maker.

As part of the island-inspired community of Margaritaville Resort Orlando, enjoy a destination within itself -- complete with fantastic dining, vibrant entertainment, and one-of-a-kind amenities.
Make a splash in three lagoon-style pools and the 14-acre waterpark, or pamper yourself with custom-designed treatments at the signature spa. For upscale dining, live music, and stand-up comedy, stroll to one of the four on-site restaurants and lounges. A wide variety of entertainment is also available next door at Sunset Walk, including a dine-in movie theater, live-music venues, pubs, lounges, and an arcade.

You’ll also be close to a plethora of Central Florida fun. Hop on the complimentary shuttle and be whisked away to the Walt Disney World Resort and Universal Studios Florida theme parks and attractions -- all just minutes away!

MARGARITAVILLE AMENITIES

- Fins Up Beach Club: heated lagoon-style pools, hot tubs, loungers, poolside service
- Island H2O Live! Water Park: rides, slide towers, wave pool (added fee - tickets separate)
- Outdoor showers
- Fitness center
- On-site dining, lounge, and entertainment
- St. Somewhere Spa: high-end spa with 8 treatment rooms, sauna, steam room, salt room
- Sunset Walk: shopping, dining, entertainment, live music pavilion
- Complimentary shuttle to Orlando theme parks
- Over 40,000 square feet of flexible meeting and event space

EXTRA PERKS & MORE DETAILS

- Private pool/spa (heated upon request)
- Complimentary Wi-Fi
- In-unit washer/dryer
- Unassigned parking in the lot in front of the home (motorcycles allowed)
- Commercial/recreational vehicles are not permitted, including boats, trailers, RVs, and Jet Skis

THE LOCATION

Orlando & Airport
- Less than 30 minutes from downtown Orlando and Orlando International Airport

Walt Disney
- Magic Kingdom: 8.3 miles, Epcot: 7.6 miles, Hollywood Studios: 6.3 miles, Animal Kingdom: 3.9 miles, Typhoon Lagoon: 8.3 miles, Blizzard Beach: 5 miles

Universal Orlando Resort
- Universal Studios Florida: 16.4 miles, Universal’s Islands of Adventure: 16.4 miles, Volcano Bay: 16.2 miles

SeaWorld Parks & Resorts Orlando
-SeaWorld Orlando: 12.6 miles, Discovery Cove: 12.7 miles, Aquatica: 13.3 miles

Rooms and Amenities
Property Type House, 3 story
Unit Code 8012SHAK
Bathrooms 4 bathrooms
Rooms Sleeps 10
Floor Area 2048 square feet
Pets No pets allowed.
Standard Amenities child bed, double, king, queen, toilet, twin/ single, arboretum, autumn foliage, bay/sound, botanical garden, caves, churches, cinemas, coin laundry, duty free shops, festivals, forests, library, live theater, museums, playground, pond, recreation center, reefs, restaurants, ruins, synagogues, theme parks, water parks, winery tours, zoo, Dining, Music Library, Satellite / Cable, Television, Air Conditioning, Clothes Dryer, Fitness Room / Equipment, Garage, Hair Dryer, Heating, Internet, Iron & Board, Linens Provided, Living Room, Parking, Telephone, Towels Provided, Washing Machine, Coffee Maker, Dishes & Utensils, Dishwasher, Kitchen, Microwave, Oven, Refrigerator, Stove, Toaster, antiquing, beachcombing, bird watching, eco tourism, horseback riding, horseshoes, outlet shopping, paddle boating, photography, scenic drives, sight seeing, walking, whale watching, ATM/bank, fitness center, hospital, laundromat, medical services, Downtown, Monument View, Near The Ocean, Resort, Village, Waterfront, Bicycles, Deck / Patio, Golf, Kayak / Canoe, Lanai / Gazebo, Tennis, Water Sports Gear, Communal Pool, Hot Tub, Private Pool, bedroom, full, half, other, cycling, deepsea fishing, equestrian events, fishing, fly fishing, freshwater fishing, golf, golf privileges optional, hiking, hunting, ice skating, jet skiing, mountain biking, mountain climbing, mountaineering, paragliding, pier fishing, rafting, roller blading, sailing, scuba diving or snorkeling, snorkeling, sound/bay fishing, spelunking, surf fishing, surfing, swimming, tennis, water skiing, water tubing, whitewater rafting, wind-surfing, children welcome, non smoking only, Weddings, flexible, monday, saturday, sunday, friday, thursday, tuesday, wednesday, Booking Possible, necessary, not necessary, recommended, Catering available, Dining Area, Dining Room, Booking Possible, Booking Possible, Staff, Adventure, Away From It All, Budget, Family, Historic, Romantic, Sports & Activities, Tourist Attractions, Deadbolt lock on entryway, Smoke detectors, Carbon monoxide detector, Fire extinguisher, First aid kit
Kitchen Full Kitchen, Kitchenette, Refrigerator, Coffee Maker, Ice Maker, Microwave, Toaster, Cookware
Living Central Air, Air Conditioning, Ceiling Fans, Linens, Washer & Dryer, Ironing Board, High Speed Internet
Business Nearby ATM, Nearby Post Office, Nearby Internet Cafe, Nearby FedEx, Nearby Bank, Coffee shop
Convenience Area FitnessCenter, Nearby Medical Services, Nearby Grocery, Outlet Shopping, Movie Theatres, Golf Course
Culture Symphony Orchestra
Outdoor Deck, Patio, Hot Tub, Private Pool, Shared Pool, Tennis, Beach
Geographic Secluded, Near Beach, Close to Town
Entertainment Cable TV, Satellite TV
Average Manager Rating (Based on 2111 reviews)

Services from rental manager

Overall satisfaction
Average Vacation Rental Rating (Based on 54 reviews)

Property condition

Location

Cleanliness

Overall satisfaction
78% of our reviewers would recommend this vacation rental.

Vacation Rental Reviews

  • Cottage was lacking

    Stayed 4 days ending in June, 2026

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    Property condition:

    a guest from AYR, AYR does not recommend this vacation rental.

    This is our 5th stay at the resort and this house is most definitely the most basic cottage we have stayed in. It feels a bit unloved compared to others.
    The pool was dirty with algae growing on the sides - had to complain, on the upside someone was round to add chemicals very quick but Algae reminded in hot tub.
    Only one sun lounger for a house that sleeps 10 is not good enough.
    All the other houses around us had more and nice lighting etc round pool.
    There are definitely better cottages in the resort

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  • Review

    Stayed 3 days ending in April, 2026

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    Property condition:

    Joseph M from Seattle, NA recommends this vacation rental

    The home was not clean upon arrival. We called the front desk and they stated they will let the management know. We never received an update so we cleaned the home our self. There were broken blinds as well and the pool was not clean/ we had to call the front desk twice in order for them to send someone out to clean the pool. The home itself was beautiful. Just wish the team paid more attention to the cleanliness of the home.

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  • Wonderful

    Stayed 6 days ending in April, 2026

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    Margaret M from Amissville, VA recommends this vacation rental

    Loved it...we have rented Margaritaville cottages before and all of them have been spotless! The pool and hot at this location was worth the extra money! We love the peacefulness of the grounds. After being at Disney it’s so nice to come back to a house without a ton of other people.

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  • Margaritaville Cottage

    Stayed 4 days ending in January, 2026

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    Property condition:

    John K from Colorado Springs, CO recommends this vacation rental

    Good location. Cottage layout not clear online. 2 BRs with bathrooms outside of BR not acceptable. Family room too small for 6 people. No grill on patio. No starter filters or coffee for coffee maker. No starter kit for margarita maker. Great shower water pressure. Lots of hot water. Comfortable beds. 3 levels so bag drag up stairs. Overall, good experience.

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  • 8012 Shaker street

    Stayed 7 days ending in November, 2025

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    Property condition:

    Beth P from Any city, NA recommends this vacation rental

    Everything was good except the hot tub. It never got more than luke warm water even after calling 3 times and after letting it on for more than an hour before getting in.

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  • Wonderful Family Vacation

    Stayed 9 days ending in October, 2025

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    Property condition:

    a guest from Seattle, NA recommends this vacation rental

    We had such a great stay at Margaritaville, fantastic location, great resort and property. Hopefully be back again to visit soon.

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  • Perfect house for a family gathering.

    Stayed 3 days ending in August, 2025

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    John R from Winter Garden, FL recommends this vacation rental

    We had a wonderful time celebrating my daughter’s graduation from grad school. There was plenty of room for a nice party for her friends and family.

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  • Shaker St. Disappointment

    Stayed 4 days ending in August, 2025

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    Property condition:

    a guest from Marion, MA does not recommend this vacation rental.

    This is our second year staying at Margaritaville and with VStays. Our home of stay was not fully cleaned prior to arrival. Still have drinks ij blender and cups, chip bowl with dried salsa, and the floor had sand all on it.
    No hangers in all rooms (4 bedrooms), the pool was not clean and no skimmer to clean on own, barely any towels, dryer did not work had to put on multiple times, and the kitchen was not fully equipped with things needed.
    Last year home we stayed in was on point and felt like home.

    The property at resort was good. Was a busy week with many happy guests.

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  • Fun Family Trip

    Stayed 7 days ending in July, 2025

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    Property condition:

    Marianne M from Indianapolis, IN recommends this vacation rental

    Overall the rental house was very good and met our needs. There were 7 adults. Bedrooms were great, living room a little small. Some minor maintenance issues that I reported and the management company was very quick to respond. Pool was too hot for our use during July but that may be normal??. Upstairs bedroom could use some black out curtains which may help control the temperature up there. It did cool off by the third day with air conditioner running. Especially loved the main swimming pool!

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  • Lovely vacation place

    Stayed 4 days ending in April, 2025

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    Kannikar F from Brooklyn Center, MN recommends this vacation rental

    Our family loved our stay, the home was beautiful and exactly like the photos on the website. The back yard pool was amazing, plus we got complimentary passes to the water park. We will be back next year.

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  • Great cottage

    Stayed 7 days ending in March, 2025

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    Property condition:

    Phyllis R recommends this vacation rental

    We stayed at the cottages before and have never had any problems. This time was a little different. The cottage was beautiful and in a great area, but everything was not in tip top shape. The TV in the 1st floor bedroom did not work, but we weren't there to watch TV so it didn't matter
    However, the bathroom there was not very clean. The floors looked like they had not been washed in a month. Overall, the rest of the cottage was in good shape and we were very happy.

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  • vacation with family

    Stayed 8 days ending in February, 2025

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    Daniel R from Danbury, CT recommends this vacation rental

    very nice

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  • Great Resort

    Stayed 4 days ending in December, 2024

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    Julia A from Seattle, WA recommends this vacation rental

    Overall a good stay. The property was well equipped with dishes and appliances. My grandchildren enjoyed having their own floor with living room. Spacious with plenty of beds. Property had small problems. The outside trash bin did not have bag liner and top was broken would not stay on. The property had surround sound speakers but could not access wall mount. No instructions mounted.

    Julia Allen, Georgia resident

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  • Not as good this time.

    Stayed 11 days ending in November, 2024

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    Property condition:

    Brad W from Pendleton, SC recommends this vacation rental

    The quality of people renting next door has continually deteriorated over the past couple years. We have always prided ourselves as staying in an upscale place with quality tenants. We had to call security several times due to the partying neighbors into the early AM hours. The cleaning of the floors and showers were not very good this time either. Also blinds were missing pieces and curtains were not able to be closed for privacy. We are not typically complainers. We spend a lot of money here and things have deteriorated over the past couple years. Cleanliness and privacy are big things for our comfortable stay. Some of the furniture was wobbly and needed the legs adjusted.

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  • Compact House

    Stayed 2 days ending in September, 2024

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    Property condition:

    DONNA S from PARKLAND, FL does not recommend this vacation rental.

    Reserving was easy, have stayed at the cottages several times, This rental was a bit smaller than pictured, not very well stocked like others Ive stayed at, and needs some TLC. Blinds were broken in several areas,not enough towels in the bathrooms, microwave light didnt work-pool was dirty upon arrival but a quick email prompted the cleaning right away. Pool area is really small,pool needs to be re-surfaced as it has several black looking spots, we were a family of 5 and if we had any more it would definately have been uncomfortable in the house-even though its a 4 bedroom, its quite small.Check out is at 10, and even though I asked for an 11am checkout I was told no as they follow the checkout time strickly.

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  • Pros and Cons

    Stayed 3 days ending in September, 2024

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    Donald and Kathy A from New Smyrna Beach, FL recommends this vacation rental

    The property was adequate. The location was great for access to the resort pool and had a nice lake view. The reservation process was very difficult. We had many clinches and it was time consuming. Check-in was easy. The kitchen supplies were not the best. The negatives include: no measuring cups, the coffee maker was tiny (it only made 4 cups and we booked for 10 guests), no kitchen towels, no spatula, and no serving items. There were plenty of dishes and glasses though. One of biggest disappointments was the bath towels. There was one per person for a 4-day stay. They don’t bring any extras. You must wash your own towels if you want them clean. So, I got to do laundry each day of our vacation. It was a very basic unit as far as supplies and decor.

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  • It was ok!

    Stayed 3 days ending in August, 2024

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    Property condition:

    Rachel H from Orlando, FL does not recommend this vacation rental.

    The rental was very clean, but was definitely falling apart in areas. Some of the bricks on the hot tub and pool were loose. The ice machine didn’t work at all. No way to skim the pool for debris.

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  • 8012 Shaker Street Kissimmee

    Stayed 8 days ending in May, 2024

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    Property condition:

    a guest from Londonderry, NH recommends this vacation rental

    Nice location, close to Resort Pool, good size house.

    Towels supplied at house were thin, poor quality and vey few.
    Bathroom needs hooks to hang clothing & wet towels.

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  • Great vacation for our family of 5

    Stayed 5 days ending in April, 2024

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    Sydney E from Seattle, NA recommends this vacation rental

    The house was super cute, spacious, and clean. We loved all the Margaritaville-themed touches in the decor. It felt super beachy and fun! Our kids loved the pool and hot tub, and we loved that we had the option to go to the main resort pool or our own. The one thing that I thought really could be improved was the process for buying a cabana. When you do it you have to stand there and wait to get an e-mail and pay through the e-mail. This took at least 10 minutes person and created super long lines waiting to do this. There has GOT to be a better way, and they were like “nope this is the only way to do it”. I thought that part was super archaeic, but everything else was awesome. Staff members were very friendly. Overall great experience.

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  • Cottages

    Stayed 11 days ending in January, 2024

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    Property condition:

    a guest from Indianapolis, IN recommends this vacation rental

    Great house but spa didn't work

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  • Girls weekend

    Stayed 2 days ending in October, 2023

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    Peggy R from Mulberry, FL recommends this vacation rental

    Very clean, extremely nice, and just what we were looking for.

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  • Issues with the unit

    Stayed 5 days ending in July, 2023

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    Property condition:

    Artemio M from Newfoundland, NJ does not recommend this vacation rental.

    I wouldn’t recommend to stay here because if you have an issue there is no follow through after initial contact. I had several different issues pool cleanliness, ants and HVAC system leak. I made a full list complaint to management regarding all my issues and they assumed I was seeking compensation because of my name. At no point did I ask for reimbursement and I only informed management so they can correct the issues for the next family that visit.

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  • 8012 shaker street review

    Stayed 3 days ending in July, 2023

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    Sydney B from Miami, FL recommends this vacation rental

    Our vacation rental was absolutely amazing, the house was super spacious and had so much space for everyone to be comfortable. The place was super clean and it made us much more comfortable. We would’ve appreciated more toilet paper in the bathroom as that was an issue we ran into but besides that it was a wonderful experience.

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  • Good

    Stayed 4 days ending in July, 2023

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    Harmandeep A from Not provided by Orbitz, UT recommends this vacation rental

    great great

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  • A great vacation!

    Stayed 5 days ending in June, 2023

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    Kathy W from Jacksonville, FL recommends this vacation rental

    Very good!

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  • Peaceful Vacation Spot

    Stayed 4 days ending in June, 2023

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    a guest from Kennesaw, GA recommends this vacation rental

    The cottage property was not very busy during my stay. This allowed for more privacy and a more peaceful stay. This cottage was well decorated and filled with necessities and more. The private pool and hot tub were the perfect touch.
    There was room for improvement on two specific things. All shower heads could stand to be detachable, and there were tiny “ghost ants”, primarily in the kitchen.

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  • Family Disney Trip

    Stayed 7 days ending in May, 2023

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    Property condition:

    a guest from Ottawa, ON recommends this vacation rental

    Nice property overall. Pool needs to provide shade to guests without charging them. House was great however pool needs a cleaning and a skimmer should be provide. Great location to access Disney from. Overall a nice off property option if you have older teens who want their own space.

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  • 8012 Shaker Street

    Stayed 7 days ending in April, 2023

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    Property condition:

    a guest from Center Moriches, NY recommends this vacation rental

    Everything was great except for the sugar ants that were on the counter when we checked in. Maintenance came right away and sprayed and cleaned the sink, and they contacted the pest control company to come spray the next day.

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  • Poor Home Layout

    Stayed 2 days ending in March, 2023

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    a guest from Boca Raton, FL does not recommend this vacation rental.

    Do not recommend the home located at 8012 Shaker Street or homes with a similar layout. Very poor layout that is not practical and does not comfortably accommodate guests. Kitchen, breakfast area and family/living room are basically combined into one room that take up the majority of the 1st floor.

    Best way to describe it is that there are 3 separate living spaces in this home designated by floor so it makes it difficult to be with your family, friends or group as a whole.

    Enjoy the Margaritaville Resort and have stayed at other cottages within the community but would definitely not recommend this unit.

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  • Great stay

    Stayed 4 days ending in March, 2023

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    a guest from Not provided by A-Hotels.com, UT recommends this vacation rental

    Perfect, has everything needed esp for families. Like being at home with amenities of a resort

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  • Margaritaville vacation

    Stayed 3 days ending in February, 2023

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    Orlando F from Not provided by Expedia, UT recommends this vacation rental

    The property was good except the cleaning. Pool dirty and the backyard area. There were still toys from the rental before.

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  • Can’t wait till next time!

    Stayed 3 days ending in February, 2023

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    a guest from Not provided by American Express, UT recommends this vacation rental

    I cannot say enough wonderful things about this stay. Not only was the physical place amazing. (The living space and pool/jacuzzi)
    The service was top notch! Anna was an absolute dream making sure everything was to our liking and answering all our questions. 11/10 recommend. Thank you thank you thank you!

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  • AMAZING PLACE! Can't wait to go back

    Stayed 3 days ending in January, 2023

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    Stacy A from Not provided by A-Expedia, UT recommends this vacation rental

    Book this place for your next vacation, it is comfortable, well set up and clean. The staff was helpful and kind. Plenty of room for a large family with space so you don't feel on top of each other. Pool and hot tub are amazing and with the fencing and greenery you don't feel exposed but that you are in your own oasis.

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  • Great family getaway!!

    Stayed 4 days ending in July, 2022

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    Karen Y from Triadelphia, WV recommends this vacation rental

    We have come for three years now and always enjoy our time. We live the accommodations and close proximity to restaurants and shops. So nice to be able to walk to dinner. Our customer service experience has been wonderful!! We tell everyone!!

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  • Good Home

    Stayed 3 days ending in May, 2022

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    Robin E from Lakeland, FL recommends this vacation rental

    I was leery of the nightly rates of these cottages, but if you can afford it, they are a nice place to stay. Our family had a great time and really enjoyed making meals in the kitchen and everyone having their own room. The front desk staff and customer service was really good!

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  • 8012 Shaker St

    Stayed 6 days ending in May, 2022

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    Kristin S from Akron , OH recommends this vacation rental

    This was our second time staying in the cottages at Margaritaville. We came to celebrate my daughter graduating Nursing School.
    Cottage was beautiful! Very convenient to Disney properties and Seaworld.
    We had a couple issues; smelled like someone used dirty mop water or a dirty mop when cleaning the main floor. We had to get air freshener and open some doors. Breaker in the kitchen kept tripping. The morning we were leaving which was 3am we had no hot water in the entire house.
    Other then those minor things, we had a wonderful time.

    • Manager Responded on 6/22/2022

      Hi Kristin, We appreciate you taking the time to write this review, and we are thrilled to hear that the cottage was beautiful and the location was perfect for your stay! We wish we had known about the cleanliness issues, lack of hot water and tripping breaker at the time to have helped out then -- our front desk is always available if anything ever comes up while staying at one of our properties. You were wonderful guests, and we appreciate your treating our place as if it were yours. We would love to have you back as guests, no matter where your travels may take you!

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  • Amazing place

    Stayed 5 days ending in April, 2022

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    Roxanna G from New York , NY recommends this vacation rental

    House all very clean and confortable but i was kept thinking that they would change the house that I rented because it was not this house that I wanted I made the reservation at 7984 shaker st and they put me in another house at 8012 shaker st, and they did not really let me know anything I don’t understand what happened I didn’t let them know anything up front because I was comfortable where I was! I had I great time I hope to return soon!! Thank You

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  • Good Stay

    Stayed 7 days ending in February, 2022

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    a guest from West Fargo, ND recommends this vacation rental

    The unit was fairly clean, except the floor was dirty enough it turned everyone's white socks black on the bottom. Lots of space and the heated pool was fun. Location to the resort/pool area was really close, except the service at the pool bar was terrible, wait 20 mins at the bar to order a $16 small drink. We also enjoyed nightly walks around the neighborhood and the bicycle car rental from the pool area.

    Complaints, we used this VStays over the other company because their site lets you pick which unit you want, but then they don't give you the unit you ordered anyways. Atleast it was only a couple units down. None of the houses seem to have bathtubs either so its not ideal for small kids, especially with the strong water pressure from their ****** typical hotel shower heads. Also the houses are really close together so if your neighbors are outside visiting it sounds like they are sitting in your living room. Also the 3rd floor is very creaky/noisy, any movement up there at all you wake up everyone on the 2nd floor.

    • Manager Responded on 3/4/2022

      Hi Chance Thank you for taking the time to leave us this review. We're happy to hear that you enjoyed your stay and were able to take advantage of the amenities available. We're sorry to hear that the floors weren't as clean as they should have been. Please be assured that housekeeping will be addressed to ensure they are doing a thorough job. We apologize if you were disturbed by noise of the neighbors during your stay. We hope that it didn't interfere with your stay. If there is anything else we can do, please let us know. You were great guests and we hope that you'll come see us again. The ACE Hospitality Team

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  • Great experience

    Stayed 7 days ending in January, 2022

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    Amanda T from Knightdale, NC recommends this vacation rental

    We enjoyed our stay very much. The property was a perfect size for our group and accommodated us well. The location is great with many stores and dining nearby, and is very convenient for the Disney parks.

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  • Margaritaville

    Stayed 4 days ending in December, 2021

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    Eric B from Garden City, NY recommends this vacation rental

    Great resort and cottage was perfect.

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  • Family Thanksgiving Getaway

    Stayed 5 days ending in November, 2021

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    Tiffani B from West Orange, NJ recommends this vacation rental

    After postponing this trip from 2020, we were happy to be able to travel for Thanksgiving 2021. I was a little worried after reading some of the reviews, but all that went away when we arrived. The cottage was clean, well kept and stocked with kitchen items and towels. It was exactly as presented in the pictures. They dropped off bedding for the pull out. The pool was warm(would have liked a little warmer but that is me) and the hot tub was wonderful. We were a family of 8 (20-57) and everyone throughly enjoyed the stay. Management was also super responsive to any requests made. You also cannot beat the location of the property and cottage., it it close to many things. Overall, it was a fantastic holiday vacation. One my family will certainly remember. Thank you!!

    • Manager Responded on 12/11/2021

      Hello Tiffani, Thank you so much for taking the time to this wonderful review of our property. We are happy to see that you were able to take full advantage of all the amenities we provided including the pool and spa. It is also great to know that we were able to handle any requests you had in a timely manner. If you have any further questions please do not hesitate to reach back out. You were wonderful guests and we look forward to your next stay with us.

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  • Won’t come back again.

    Stayed 4 days ending in November, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    John H from Daytona Beach, FL does not recommend this vacation rental.

    Very poorly maintained property. Not my idea of a vacation to have to wash my own towels, go buy toilet paper, paper towels, and trash bags because not enough were provided. Pool was dirty and filled with leaves and other trash. Took more than an hour to clean it up. Dishwasher kept blowing the circuit breaker and wouldn’t finish the dry cycle. Washing machine would get stuck on the spin cycle and not finish. Will not use Vystay ever again!!!

    • Manager Responded on 11/29/2021

      Hi John Thank you for taking the time to leave us this review. We're sorry to hear that your experience did not meet your expectations. We are glad we were able to quickly address the appliances for you. With regards to the supplies, we stock a "starter supply" of general items, these are not meant to be an unlimited supply, but to get you through your arrival days so you can take inventory and purchase whatever is needed for your stay. If there is anything else we can do for you please let us know. -The ACE Hospitality Team

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  • Not A Good Stay

    Stayed 3 days ending in September, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Cornelius C from Riverview, FL does not recommend this vacation rental.

    We have stayed at Margaritaville Resort and Cottages three times prior to this trip and enjoyed our stay very much those times. This cottage was not up to par as past experiences. We could not use the pool at all. The pool was very hot. It was the same temperature as the hot tub so someone obviously turned the pool heater on to max temperature before we arrived. The cottage was dirty with grass and hair all over the place. The dishwasher did not work. I called it in and was told someone would come that day to fix it but no one ever showed. The dryer did not get hot so our clothes were never dried. There was only 2 small pans so we could not cook a nice meal that we had planned. There was only one wash cloth per bathroom so all of the guest had to use towels as wash cloths to shower. We spent a lot of money and expect more than this. This was not a good experience at all.

    • Manager Responded on 9/23/2021

      Hi Cornelius, Thank you for taking the time to leave this review. We are sorry to hear about the issues with the dishwasher, dryer, lack of pans, and cleanliness issues and for any inconvenience this caused. It’s our highest priority to make sure our guests have the best experience possible, but if problems do arise, we try our very best to make things right in any way we can. It looks like we were able to send someone out to reset the tripped breaker to resolve the issues with the appliances, and housekeeping has since thoroughly cleaned the home. Additionally, we have restocked the home with new pots and pans and we are so glad you called our front desk to let us know about it. -The ACE Hospitality Team

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  • Absolutely Wonderful Vaca.

    Stayed 10 days ending in September, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Delrina W from Staten Island, NY recommends this vacation rental

    Loved our vacation stay!!! Our rental was as pictured. Beautiful property, well kept grounds/pool area and the location by the lake was extremely nice in the evening. Everyone had a great time. The Margaritaville Resort is just as lovely. Definitely, will seek to reserve the same property again. In addition, the pool lady; grounds keepers of the cottage; as well as all the staff we encountered from the time we checked in at the resort were so kind and helpful. I’ve been to many resorts; however, this stay was by far the best for me and my family/extended family. Prior to our arrival I had a few questions that were easily addressed as well. Thank you for making our trip wonderful, the Beautiful Cottage provided made our time together memorable!!

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  • Great Resort; Poorly Managed property.

    Stayed 5 days ending in August, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Bradley G from Carnegie, PA does not recommend this vacation rental.

    The resort itself it’s amazing. The atmosphere is nice, the staff is nice and the drinks are always good. The grounds are well kept and it’s nice to just go for walks in the morning with our little 2 year old. This is the second time staying at Margaritaville Orlando and first time staying in a cottage. We love it there. But I think we will never use Vstays again. It was a nice cottage had everything we wanted for our long stay and a pool for the kids and plenty of room. But for some reason the pool heater was on in the summer in Florida. So the water was 100+ in the pool and the kids wouldn’t even get in or even allowed in. Didn’t think anything of it at first figured it was Florida heat and we weren’t at the cottage very much our first two Days there. Then we find out from a neighbor there are pool heaters so I go over to look at the system and sure enough it was cranked up to 100 degrees. So that’s why it was soo hot. Called down they sent someone out and turned it off but its 98 degrees every day with a low of 80 at night so that water isn’t getting any cooler for our stay. Then my wife complains about it and the Vice President of Vstays, Matt B, gives her a load of **** about it being Florida and being hot and that’s why. No buddy unfortunately I am a pool manager at my community Pool and I saw the heater was on. He was very mean to my wife and pretty much didn’t pay her any attention and just degraded her right in the middle of the lobby of the resort. I wasn’t there at the time so I don’t know if he thought he could due to her being a small petite woman or what but then he wouldn’t even speak with me. He told her we complained the whole stay and that he helped with everything. Yes you should of, it’s your job. We had no wash cloths, we had one towel each, our dishwasher was broken, the pool was 100+ degrees and more. We were your customer and paid a lot

    • Manager Responded on 8/15/2021

      Hi Bradley Thank you for taking the time to leave us this review. We are happy to hear that you enjoyed the atmosphere and found our staff to be very nice. We do apologize for any inconvenience caused by the pool being too warm. We're glad we were able to address the issue for you during your stay. If there is anything else we can do for you please let us know. The ACE Hospitality Team

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  • Ok experience, but would not stay at this property again.

    Stayed 4 days ending in July, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    a guest from ODESSA, FL does not recommend this vacation rental.

    Overall ok experience. House was clean and very nice.
    The property had a private pool and spa which we could not use. The water was very hot, over 90 degrees and the water was dirty, had green algae growing and cloudy. Called about it and nothing was done. This was the most disappointing part of our stay. If I return I would not stay at this property again.

    • Manager Responded on 7/25/2021

      Hi Jolene, Thank you for taking the time to leave this review. While we are happy to hear your overall experience was good we apologize for the issues with the pool. Please know that these are run by the HOA and cleaning is scheduled regularly. Thank you for bringing these important issues to our attention. -The ACE Hospitality Team

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  • Great time!!

    Stayed 4 days ending in July, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Karen Y from Triadelphia, WV recommends this vacation rental

    We recently stayed at a cottage in Margaritaville , Orlando. Accomodations were fantastic. The grounds are easy to navigate and there is so much to do. We will be back!!

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  • Great time and will be back!

    Stayed 6 days ending in June, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Michael D from Not provided by A-Travelocity, UT recommends this vacation rental

    My family and I had a great time during our stay at our cottage(4bdrm, 4 bthrm w/ pool). It was clean and decorated very nice with relaxing island vibes. Our check in was very quick and efficient, and we were walking in to our cottage within 5 minutes of arriving. Friendly staff, great location to restaurants and stores, as well as transportation to other attractions and parks. We will be returning soon!

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  • Not a good rental company

    Stayed 2 days ending in April, 2021

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Daniela E from Plantation, FL does not recommend this vacation rental.

    I found hair on the beds. The couches looked beaten up. The pool wasn’t cleaned. The alliances were not in the cottage as promised. On top of that, the manager did not even reach back out after I submitted my feedback to resolve the issue. The cleaning staff had a terrible attitude as well.

    • Manager Responded on 5/7/2021

      Hi Daniela, Thank you for taking the time to share this feedback, and we're so sorry to hear your experience with us wasn't as great as it should have been. Here at ACE Hospitality, we strive to offer an impeccable customer service experience so that our guests can have amazing stays at our properties. Please know that we are following up on everything you've mentioned and will make sure your cleanliness concerns are addressed with Housekeeping, the couches are inspected, the pool is thoroughly cleaned, and any missing appliances are replaced as needed. If there is anything we can still do for you, please don't hesitate to reach out and let us know. -The ACE Hospitality Team

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  • Excellent property

    Stayed 4 days ending in December, 2020

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Denise W from Geneseo, IL recommends this vacation rental

    Perfect home for family vacation

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  • Why do we have to request "pool heat"?

    Stayed 2 days ending in December, 2020

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Charles H recommends this vacation rental

    Everything was great except for the fact that we had to request pool heat. We were told that when we checked in. We were so excited to jump into the pool and hot tub after a long drive in the car. We were devastated. We were not able to use the pool until the next day. We were told that information was in our check in email. When I reread the email , I did see it. It was number 25 out of 28 items! It should be number 1! I would assume most people want the poor heated. So you should make every effort to make sure people need to request that. It definitely affected our stay.

    • Manager Responded on 12/29/2020

      Hi Charles, Thank you for taking the time to share your experience with us. While we're glad your overall stay was positive, we are sorry to hear about your disappointment with the pool's heating situation. Since we are located in a warmer climate, we only heat the pool upon request since we've found that many guests enjoy a refreshing dip. As you've mentioned, we notify incoming guests of this in our check-in email and will be happy to have the pool heated upon arrival when needed. If there is anything we can still do for you, please don't hesitate to reach out and let us know. -The ACE Hospitality Team

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  • Awesome Cottage

    Stayed 6 days ending in October, 2020

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Jessica C from Park City, UT recommends this vacation rental

    We walked in to a clean Cottage. Pool and Jacuzzi combo was great! Having a bathroom outside was very helpful. Rooms had all had bathrooms! Wish the balcony upstairs had a cover to enjoy during the day. We would definitely stay here again.

    • Manager Responded on 10/21/2020

      Hi Jessica, Thank you for taking the time to share this feedback with us! We're so happy to hear you arrived to a clean home and that you enjoyed everything our place has to offer. We also appreciate your comments regarding the upstairs balcony and will be sure to pass your recommendations along to the homeowner. By the way, you were perfect guests, and we cannot wait to host you again! -The ACE Hospitality Team

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  • Horrible

    Stayed 3 days ending in September, 2020

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Dennis H from Tampa, FL does not recommend this vacation rental.

    Overall stay was nice, but the agents including supervisors were very unhelpful and are not accommodating at all. Read their fine print carefully, will never book with them again.

    • Manager Responded on 11/25/2020

      Hi Dennis, Thank you for taking the time to share this feedback. While we're so glad you enjoyed your stay with us, we are sorry to hear about any issues you experienced with our booking agents. It appears that you had reached out to inquire about changing units, but unfortunately, this request was received outside of the allotted timeframe to do so. If there is anything we can still do for you, please don't hesitate to reach out and let us know. -The ACE Hospitality Team

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  • Best mini getaway!!!

    Stayed 2 days ending in July, 2020

    • Location
    • Cleanliness
    • Services from rental manager
    • Overall satisfaction

    Property condition:

    Rachael G from Wesley Chapel, FL recommends this vacation rental

    A couple of my girlfriends and I rented one of the cottages at Margaritavile and we absolutely loved it!! Checkin was a breeze and everything was so easy to get to!! The cottage was so clean and there was so much space!! Even though the cottages are fairly close to each other you still felt privacy in the back porch with the pool. Honestly before we checked out we wanted to extend our stay!! I would 100% recommend staying here and can’t wait to plan my next mini vacation here!!

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